Frequently Asked Questions

Everything you need to know about your BURGA experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the USA and EU, while international orders may take 7-15 business days depending on your location.

Will your phone cases protect my device from drops?

Yes, our 'Tough' and 'Elite' case models are specifically engineered with a dual-layer design to provide high-impact resistance and 360-degree protection.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Do you offer a warranty on your products?

Every BURGA case comes with a 12-month warranty that covers any manufacturing defects or print issues to ensure your style lasts.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and Klarna for flexible installment payments.

Are your cases compatible with wireless charging?

Most of our cases are fully compatible with wireless charging. For MagSafe-specific functionality, we recommend choosing our dedicated MagSafe collection.